RMA Form

All returns should be sent to:

Railway Equipment Company
740 Railroad Ave – Bldg B, Gaylord, MN 55334

***PACKAGE PARTS SECURELY TO PREVENT DAMAGE IN TRANSIT***

FOR WARRANTY REPAIRS, CUSTOMER PAYS FREIGHT TO RAILWAY EQUIPMENT COMPANY AND RAILWAY EQUIPMENT COMPANY WILL PAY FREIGHT BACK TO THE CUSTOMER. FOR NON-WARRANTY REPAIRS, CUSTOMER IS RESPONSIBLE FOR ALL FREIGHT!!

Railway Equipment Company charges a flat fee for repairs of $125 USD per item if the repair is outside of the warranty period. If REC, in its sole discretion, determines that the repair is too extensive to be practical, we will decline repairing the unit and will waive the flat fee for that item.

RMA #
Date
DD slash MM slash YYYY
Customer Name*
Company Name*
Address*
Street Address Address Line 2 City State / Province / Region ZIP / Postal Code Country
Phone Number*
Customer Email*
Reason for returning items to Railway Equipment Co factory:*
- Repair and charge (Outside of the factory 2 year warranty)
- Repair/Replacement Under Warranty at N/C (9338-0320 modules or parts covered under the 2 year factory warranty)
- Return for Credit (Must have pre-approval from Railway Equipment Company) Restocking fees may apply.
If warranty claim, please list original invoice number and product serial number (if any):
Date of Original Order
MM slash DD slash YYYY
Product Description*
Item Number Description/Serial Number Quantity Price Reason for Repair
Payment Option
- Credit Card - (Railway Equipment Company will contact you once the parts are received for your credit card information).
PO Number
Name
This field is for validation purposes and should be left unchanged.

Item Number	Description/Serial Number	Quantity	Price	Reason for Repair